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The Sport and Fitness Sector
This text is designed to bridge the gap between the classroom and the workplace, opening up the theory and practice of sport and fitness management
Drawing together an edited selection of readings from a wide range of academic and professional sources, this book has been designed to bridge the gap between the classroom and the workplace, opening up the theory and practice of sport and fitness management for those undertaking either workbased study or conventional degree courses. The emphasis is onthe practical and vocational significanceof the text for the work in the sport and fitness provisions.
Additional Information
This book provides an essential practical foundation for students hoping to make a successful career in the management of sport, health or fitness.
Contents
Part 1 Putting Sport and Fitness in Context
1. Defining Sport, Recreation, Physical Activity and Leisure - Mick Green
2. The Three Sectors of Provision: Public, Private and Voluntary - Mick Green
3. Who's in Charge? The Organisation and Funding of Sport and Fitness - Ben Oakley
4. The Health & Fitness Industry: Trends and Commercial Realities - David Minton & Jenny Stanley
5. Why does Government Care: The Benefits of Sport and Physical Activity - Dept. of Culture, Media and Sport and The Strategy Unit
6. Pathways to Success: A Model for Talent Development - Geoff Cooke
7. An Overview of Sports Participation Survey Results - Mike Collins
8. Social Trends and Sports Participation over the next 20 Years - Martin Rhys & Indra Sinka
9. Managing Sport & Leisure Services - Leigh Robinson
Part 2 Regulation and Legal Responsibilities
10 Healthy Living: Whose Responsiblilty? - Tony Blair
11. From Lyme Bay to Licensing: The Development of Current Regulaton of Outdoor Adventure Activities - Jan Bradford
12. The Voluntary Regulation of the Fitness Industry - Mark Talley
13. Legal Frameworks of Health & Safety - Jane Goodey
14. The Hidden Work of a Facility Manager - Neil Wright
15. Managing a Monumental Crisis - Neil Wright
Part 3: Valuing Customers of Sport and Fitness Facilities
16. What is a Customer? - Indra Sinka
17. Understanding Customers in Sport & Fitness - Martin Rhys
18. Satisfying Customers in Sport & Fitness - Glynis Young & Ben Oakley
19. The Rules of Customer Care - Leigh Robinson
20. Customer Retention: A Business School Perspective - Tom Power
21. Customer Retention: A Manager's Perspective - Mark Talley
22. Staff Training and Developoment: Providing for Qualtiy Service Provision in Sport and Fitness - Debbie Lawrence
23. Profit from Getting Close to your Members - David Minton
24. Turning Members into Raving Fans - Duncan Green
Developer / Author(s)
Mick Green
Ben Oakley
David Minton & Jenny Stanley
DCM&S & The Strategy Unit
Geoff Cooke
Mike Collins
Martin Rhys & Indra Sinka
Leigh Robinson
Tony Blair
Jan Bradford
Mark Talley
Jane Goodey
Neil Wright
Glynis Young & Ben Oakley
Debbie Lawrence
David Minton
Duncan Green
Editor(s)
Ben Oakley and Martin Rhys
| Product Code / ISBN |
0415454050 |
| ISBN13 (if applicable) |
9780415454056 |
| Issue / Publication Date |
NYP |
| Product / Publication Type |
Paperback |
| Developer / Lead Author |
Edited by Ben Oakley and Martin Rhys |
| Model / Edition |
1 |
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